Client stories
What merchandisers and catalogue leads said after working through engagement visuals with ValleyHub Service.
Voices from recent work
“The engagement report finally showed why our mid-tier sofas were getting views but almost no basket adds. We pulled three SKUs and the next drop read clearer.”
“Delivery took a week longer than we hoped because our export was messy — fair enough — but once the visuals arrived, the buying meeting ran on actual evidence.”
“We booked the spotlight review for a single kidswear drop. The heat pages made it obvious the hero outfits were fine and the basics bay was where attention died.”
“The workshop was useful — a bit brisk in the first hour — but by the exercise our buyers were arguing from the charts instead of gut feel.”
Extended story: spring sofa assortment
A London home retailer asked for a full Product Catalogue Engagement Report ahead of a spring seating refresh. Scope covered roughly 1,100 SKUs across sofas, chairs, and footstools for an eight-week window that included one major promo weekend.
We mapped browse-to-basket paths and found strong dwell on fabric detail pages that rarely continued into configuration. The action brief recommended shortening the fabric step and elevating three mid-price frames that already held attention. The client reported that the following buying meeting used the annotated pages as the agenda rather than a separate spreadsheet pack.
Extended story: outdoor seasonal spotlight
An outdoor goods team needed a tight Assortment Spotlight Review on camping cookware before a summer print insert. Within fourteen days they received ranked engagement callouts and five swap candidates. Two SKUs were held back from the insert; one quieter but sticky pan set was given a better position in the digital catalogue instead.
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