ValleyHub Service

Privacy notice

This Privacy notice explains how ValleyHub Service Ltd (“we”, “us”) handles personal data when you use service-valleyhub.click or contact us about product catalog engagement reporting.

Data controller

ValleyHub Service Ltd
Office 9, 45 Placeholder Road, London ZZ1 1AE
Email: hello@service-valleyhub.click
Phone: +44 20 0000 6520

What we collect

  • Enquiry data: name, email, optional engagement interest, optional SKU range, and message content you submit
  • Technical data: standard server logs (IP address, browser type, timestamps) needed to operate and secure the site
  • Cookie data: essential cookies and, if you accept, analytics cookies as described in our Cookies page

We do not ask for payment card details on this website.

Purposes & lawful bases

  • Responding to enquiries and preparing estimates — legitimate interests / steps prior to a contract
  • Operating and securing the website — legitimate interests
  • Analytics (only if accepted) — consent

Retention

Enquiry messages are kept for up to 24 months after the last correspondence unless a longer period is required for an active engagement or legal obligation. Server logs are typically rotated within 90 days.

Sharing

We use hosting and email providers who process data on our instructions. We do not sell personal data. Authorities may receive data where required by law.

International transfers

If a provider stores data outside the United Kingdom, we use appropriate safeguards such as UK-approved transfer mechanisms or equivalent contractual protections.

Your rights

Under UK GDPR you may have rights to access, rectify, erase, restrict, object, and data portability, and to withdraw consent where processing is consent-based. You may complain to the Information Commissioner’s Office (ICO).

To exercise rights, email hello@service-valleyhub.click. We may need to verify your identity.

Children

This site is aimed at business enquiries. We do not knowingly collect data from children.

Updates

We may update this notice by posting changes here. Significant changes will be highlighted when practical.